Excel Not Responding How Will You Troubleshoot It? Find Solution How to Fix it (2024)

Excel not responding how will you troubleshoot it? : If you’ve ever faced the frustrating situation of Excel not responding, you’re not alone. This issue can be a significant setback, especially when working on important projects.

In this blog post, we’ll delve into the common causes of this problem and provide a comprehensive guide on how to troubleshoot it effectively.

With our step-by-step approach, you’ll be able to get your Excel running smoothly again in no time.

Excel Not Responding How Will You Troubleshoot It
Excel Not Responding How Will You Troubleshoot It

Common Causes of Excel Not Responding

Before diving into the solutions, it’s essential to understand the common causes behind Excel not responding:

  1. Large File Sizes: Handling large spreadsheets with numerous formulas, data points, and macros can cause Excel to lag or freeze.
  2. Add-Ins: While Excel add-ins enhance functionality, some can conflict with Excel, causing it to become unresponsive.
  3. Corrupt Excel Files: Damaged or corrupt files can prevent Excel from opening or functioning correctly.
  4. Outdated Software: Running an outdated version of Excel or Windows can lead to compatibility issues.
  5. Insufficient Resources: Low system memory or CPU resources can cause Excel to hang, especially with resource-intensive tasks.
  6. Third-Party Conflicts: Other software running on your computer might conflict with Excel.

Troubleshooting Steps

1. Check for Updates

First, ensure that both Excel and your operating system are up to date. Microsoft regularly releases updates that include fixes for bugs and performance improvements.

Steps to Update Excel:

  1. Open Excel and navigate to the File menu.
  2. Select Account.
  3. Click on Update Options and choose Update Now.

Steps to Update Windows:

  1. Press Windows Key + I to open Settings.
  2. Go to Update & Security.
  3. Click on Check for updates.

2. Disable Add-Ins

Add-ins can sometimes cause Excel to become unresponsive. To identify if an add-in is the culprit, start Excel in Safe Mode:

Steps to Start Excel in Safe Mode:

  1. Press Windows Key + R to open the Run dialog box.
  2. Type excel /safe and press Enter.

If Excel starts without issues, an add-in is likely causing the problem. Disable add-ins one by one to identify the problematic one:

  1. Navigate to the File tab and choose Options.
  2. Click on Add-Ins.
  3. At the bottom of the window, choose COM Add-ins from the drop-down menu and click Go.
  4. Uncheck all add-ins and click OK.
  5. Restart Excel and enable add-ins one at a time to identify the problematic one.

3. Repair Microsoft Office

Repairing your Office installation can fix issues related to Excel not responding.

Steps to Repair Office:

  1. Press Windows Key + I to open Settings.
  2. Go to Apps.
  3. Find Microsoft Office in the list and select it.
  4. Click on Modify.
  5. Choose Quick Repair first. If the problem persists, try the Online Repair option.

4. Optimize Your Excel Files

Large or complex Excel files can be a cause of slow down the performance. Here are some tips to optimize your files:

  • Reduce File Size: Remove unnecessary data and clear out unused cells.
  • Minimize Formulas: Replace complex formulas with values where possible.
  • Limit Conditional Formatting: Too many conditional formats can slow down Excel.
  • Check for Circular References: These can cause Excel to become unresponsive.

5. Increase System Resources

Make sure your computer has sufficient resources to run Excel:

  • Upgrade RAM: Adding more memory can improve performance, especially for large Excel files.
  • Close Unnecessary Programs: Free up CPU and memory by closing other applications.

6. Open Excel in Safe Mode

If Excel is still not responding, try opening it in Safe Mode to troubleshoot further:

  1. Press Windows Key + R to open the Run dialog box.
  2. Type excel /safe and press Enter.

Safe Mode disables most add-ins and extensions, which can help you identify if a particular feature is causing the issue.

If you want to learn about How to Compare 2 Columns in Excel for differences.

7. Check for File Corruption

Corrupt Excel files can cause the application to hang. Try opening the file in Excel’s Open and Repair mode:

  1. Open Excel and navigate to the File menu.
  2. Select Open.
  3. Browse to the location of the file and select it.
  4. Click the arrow next to the Open button and select Open and Repair.

8. Reinstall Excel

If all else fails, reinstalling Excel might be necessary. This step ensures a clean installation, free from corruption or misconfiguration.

Steps to Reinstall Excel:

  1. Press Windows Key + I to open Settings.
  2. Go to Apps.
  3. Find Microsoft Office and select it.
  4. Click Uninstall.
  5. After uninstallation, reinstall Office from the official Microsoft website.

9. Use Microsoft Support and Recovery Assistant

Microsoft offers a tool called the Support and Recovery Assistant that can diagnose and fix issues with Office applications, including Excel.

Steps to Use the Support and Recovery Assistant:

  1. Download the tool from the Microsoft website.
  2. Follow the on-screen instructions to diagnose and fix issues with Excel.


When faced with Excel not responding, it’s essential to remain calm and systematic in your troubleshooting approach.

By following the steps outlined in this guide, you can identify and resolve the issue effectively.

Remember to keep your software updated, manage add-ins carefully, and ensure your system resources are adequate.

With these practices, you can minimize disruptions and maintain a smooth workflow in Excel.

If you found this post helpful, share it with others who might be facing similar issues. Stay productive and keep your Excel running smoothly!

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